FAQ
You may place an order through our facebook and instagram messenger. You may also order on our website. Follow these steps to place an order with us online:
- Add an item to your shopping cart by clicking the “Add to Cart” button on the item’s product page.
- Click on “Cart” found in the ‘my account’ tab in the menu.
- If your cart looks correct, click on “checkout” and follow the instructions until your order has been confirmed. You’ll know your order is complete when you see our Order Confirmation page with your order number.
Our exclusive, children’s boutique is proud to ship internationally, delivering renowned and custom made garments around the world! We use DHL and our packages deliver within a few weeks.
Shipping cost varies according to the Country and weight of the product.
We offer free cash on delivery within Pakistan.
For international deliveries please check our Shipping Policy for a detailed breakdown of our shipping costs.
You may select our ‘Gift Box’ option at checkout for an additional cost.
Your order will be delivered in a gift box with a bow and a card.
Deliveries within Pakistan takes up to 10 working days to be delivered.
International deliveries can take up to 15 working days to be delivered.
All our orders are custom made for you once the order has been placed.
We have a size chart for you to tally with your child’s size before placing an order.
Therefore, we do not offer returns or exchanges.
We offer cash on delivery within Pakistan and PayPal payments for our international customers.
Nikki by Ranya is located in Lahore, Pakistan.
Our store address is 248, Y block, DHA. Lahore, Pakistan.
Itty Bitty Toes loves to connect with its customers and is happy to answer any additional questions that you may have. While most commonly encountered questions can be answered by visiting our FAQ page, you can send us a message through our Contact Page if you have any additional inquiries.